/* ============================================================
   S.O.S. Counseling — Custom Chat Widget Styles
   Sits above back-to-top (z-index 999) and toast (z-index 1000)
   ============================================================ */

/* ── Toggle button ─────────────────────────────────────────── */
.sos-chat-toggle {
  position: fixed;
  /* back-to-top is at bottom: 30px, height 50px → this clears it with 10px gap */
  bottom: 90px;
  right: 30px;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: #8B1A1A;
  color: #fff;
  border: none;
  cursor: pointer;
  box-shadow: 0 4px 16px rgba(139, 26, 26, 0.40);
  z-index: 1001;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
  /* Isolated from page stacking contexts */
  isolation: isolate;
}

.sos-chat-toggle:hover {
  transform: scale(1.08);
  box-shadow: 0 6px 20px rgba(139, 26, 26, 0.55);
}

.sos-chat-toggle:focus-visible {
  outline: 3px solid #D4A574;
  outline-offset: 3px;
}

/* Notification dot — hidden after first open via JS */
.sos-chat-badge {
  position: absolute;
  top: 4px;
  right: 4px;
  width: 11px;
  height: 11px;
  background: #D4A574;
  border-radius: 50%;
  border: 2px solid #8B1A1A;
  pointer-events: none;
}

/* ── Chat panel ────────────────────────────────────────────── */
.sos-chat-panel {
  position: fixed;
  bottom: 158px; /* above toggle button (90px + 56px + 12px gap) */
  right: 30px;
  width: 360px;
  height: 520px;
  background: #fff;
  border-radius: 16px;
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.18), 0 4px 16px rgba(0, 0, 0, 0.08);
  display: flex;
  flex-direction: column;
  z-index: 1002;
  overflow: hidden;
  /* Hidden state */
  transform: translateY(20px) scale(0.96);
  opacity: 0;
  visibility: hidden;
  transition: transform 0.25s ease, opacity 0.25s ease, visibility 0.25s ease;
  isolation: isolate;
}

.sos-chat-panel.open {
  transform: translateY(0) scale(1);
  opacity: 1;
  visibility: visible;
}

/* ── Header ────────────────────────────────────────────────── */
.sos-chat-header {
  background: #8B1A1A;
  color: #fff;
  padding: 14px 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-shrink: 0;
}

.sos-chat-header-info {
  display: flex;
  align-items: center;
  gap: 10px;
}

.sos-chat-avatar {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.2);
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: 'Open Sans', sans-serif;
  font-weight: 700;
  font-size: 0.65rem;
  letter-spacing: 0.5px;
  flex-shrink: 0;
}

.sos-chat-name {
  font-family: 'Open Sans', sans-serif;
  font-weight: 700;
  font-size: 0.9rem;
  margin: 0;
  line-height: 1.2;
}

.sos-chat-status {
  font-family: 'Open Sans', sans-serif;
  font-size: 0.75rem;
  opacity: 0.85;
  margin: 0;
  line-height: 1.2;
}

.sos-chat-close {
  background: none;
  border: none;
  color: rgba(255, 255, 255, 0.85);
  cursor: pointer;
  padding: 4px;
  border-radius: 6px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: color 0.15s ease, background 0.15s ease;
  flex-shrink: 0;
}

.sos-chat-close:hover {
  color: #fff;
  background: rgba(255, 255, 255, 0.15);
}

.sos-chat-close:focus-visible {
  outline: 2px solid #D4A574;
  outline-offset: 2px;
}

/* ── Message area ──────────────────────────────────────────── */
.sos-chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  scroll-behavior: smooth;
}

.sos-chat-messages::-webkit-scrollbar {
  width: 5px;
}

.sos-chat-messages::-webkit-scrollbar-track {
  background: transparent;
}

.sos-chat-messages::-webkit-scrollbar-thumb {
  background: #D8CCC8;
  border-radius: 3px;
}

/* ── Message bubbles ───────────────────────────────────────── */
.sos-chat-bubble {
  max-width: 85%;
  padding: 10px 14px;
  border-radius: 16px;
  font-family: 'Open Sans', sans-serif;
  font-size: 0.875rem;
  line-height: 1.55;
  word-wrap: break-word;
  white-space: pre-wrap;
}

/* Assistant / bot — left aligned, blush background */
.sos-chat-bubble.assistant {
  background: #F0E4E0;
  color: #2D2522;
  align-self: flex-start;
  border-bottom-left-radius: 4px;
}

/* User — right aligned, maroon background */
.sos-chat-bubble.user {
  background: #8B1A1A;
  color: #fff;
  align-self: flex-end;
  border-bottom-right-radius: 4px;
}

/* ── Auto-filled field highlight ──────────────────────────── */
.sos-field-filled {
  animation: sos-field-flash 2s ease forwards;
}

@keyframes sos-field-flash {
  0%   { background-color: #F5E6C8; box-shadow: 0 0 0 2px #D4A574; }
  60%  { background-color: #F5E6C8; box-shadow: 0 0 0 2px #D4A574; }
  100% { background-color: ''; box-shadow: none; }
}

/* ── Typing indicator ──────────────────────────────────────── */
.sos-chat-typing {
  display: none;
  padding: 4px 16px 8px;
  align-items: center;
  gap: 5px;
  flex-shrink: 0;
}

.sos-chat-typing.active {
  display: flex;
}

.sos-chat-typing span {
  display: block;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #C5AEA8;
  animation: sos-bounce 1.2s ease-in-out infinite;
}

.sos-chat-typing span:nth-child(2) { animation-delay: 0.2s; }
.sos-chat-typing span:nth-child(3) { animation-delay: 0.4s; }

@keyframes sos-bounce {
  0%, 60%, 100% { transform: translateY(0); }
  30%           { transform: translateY(-7px); }
}

/* ── Input area ────────────────────────────────────────────── */
.sos-chat-input-area {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  padding: 10px 12px 12px;
  border-top: 1px solid #EDE0DC;
  flex-shrink: 0;
}

.sos-chat-textarea {
  flex: 1;
  resize: none;
  border: 1.5px solid #DDD0CB;
  border-radius: 20px;
  padding: 9px 14px;
  font-family: 'Open Sans', sans-serif;
  font-size: 0.875rem;
  color: #2D2522;
  background: #FAF5F3;
  max-height: 100px;
  overflow-y: auto;
  line-height: 1.4;
  transition: border-color 0.2s ease, background 0.2s ease;
}

.sos-chat-textarea:focus {
  outline: none;
  border-color: #8B1A1A;
  background: #fff;
}

.sos-chat-textarea::placeholder {
  color: #A89490;
}

.sos-chat-send {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: #8B1A1A;
  color: #fff;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.2s ease, transform 0.15s ease;
}

.sos-chat-send:hover:not(:disabled) {
  background: #6E1515;
  transform: scale(1.05);
}

.sos-chat-send:disabled {
  background: #C5AEA8;
  cursor: not-allowed;
  transform: none;
}

.sos-chat-send:focus-visible {
  outline: 3px solid #D4A574;
  outline-offset: 2px;
}

/* ── Mobile — full-screen panel ────────────────────────────── */
@media (max-width: 480px) {
  .sos-chat-toggle {
    bottom: 20px;
    right: 20px;
    width: 52px;
    height: 52px;
  }

  .sos-chat-panel {
    bottom: 0;
    right: 0;
    width: 100%;
    height: 85vh;
    border-radius: 20px 20px 0 0;
  }
}